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Raydian Service and projects

We don’t just supply products we promote a philosophy of providing a service.

Changes in markets, technologies and supply chains bring new challenges, we provide assistance at any stage in a projects lifecycle, from discussing concepts and technical restrictions, lower cost alternatives, improved specifications or alleviating supply chain issues. Introducing Raydian to your supply chain will remove bottlenecks and increase efficiency at any stage.

Our staff can provide a smooth transition to Raydian using their vast experience and knowledge supported by state of the art design tools to provide the correct solution to your problem. The process is supported by providing technical support, technical data, costing information and managed timescales.

Examples of service provided

• A customer moving into the pre-production stage of their project had been let down by their filter supplier who were no longer able to supply the product they had initially supplied for prototype. Working only from frequency response plots provided by the customer Raydian was able to re-create an equivalent product and supply a prototype for evaluation in less than 2 weeks. Working with the customer a slight modification was introduced and then the project was able to continue into the pre-production stage. Raydian’s rapid response ensured that the project timescales were unaffected.
• A customer who had invested time and technical expertise into their current filter provider over a number of years found that changes in management at their supplier had rendered their own products extremely vulnerable. Raydian was able to draw on past experience and technical expertise to adopt the customer requirements and knowledge to fast-track designs and re-establish a stable source of supply
• Suddenly finding that a bespoke filter was no longer available from a supplier when in the middle of production would to many appear as a supply chain disaster with widespread consequences. Introducing Raydian to the problem for one customer resulted in the adoption of an equivalent filter, moreover Raydian were able to offer significant savings on price instead of holding the customer to ransom.